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Dorjoo Gantuya

@dorjoogantuya

Detail-oriented mechanical engineering student with strong analytical skills.

United Kingdom
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What I'm looking for

I am looking for a role that values innovation and offers growth opportunities.

I am a dedicated Mechanical Engineering student at the University of Nottingham, set to graduate in July 2024. My academic journey has equipped me with a solid foundation in engineering principles, complemented by hands-on experience in customer service and data analysis. I am passionate about applying my technical skills to real-world challenges.

In my recent role as a Store Assistant at Whole Foods Market, I successfully enhanced customer loyalty and contributed to a significant increase in sales through personalized service and effective teamwork. My ability to process transactions with precision and attention to detail has consistently improved operational efficiency. Additionally, my experience as an Administrative Assistant at GSACapital allowed me to develop strong organizational skills and proficiency in data management, which I utilized to streamline processes and enhance data accuracy.

Beyond my professional experiences, I have undertaken a project to create an Orthopaedic Dashboard, where I transformed a complex dataset into an analysis-ready database. This project not only honed my Excel skills but also reinforced my commitment to leveraging data for impactful decision-making in healthcare settings.

Experience

Work history, roles, and key accomplishments

WM

Store Assistant/Prepared Foods Member

Whole Foods Market

May 2023 - Present (2 years 3 months)

Delivered personalised customer service to an average of 8 customers daily, fostering loyalty and increasing repeat visits by 20% through expert assistance, alternative suggestions, and exceptional shopping experiences. Collaborated with team members to surpass store sales targets by 15%, leveraging tailored product recommendations and targeted upselling strategies that enhanced overall revenue pe

BR

Waiter

Bill's Restaurant

Apr 2022 - Present (3 years 4 months)

Enhanced customer satisfaction by providing detailed menu insights and personalised recommendations, contributing to a 15% increase in positive feedback scores over six months. Streamlined transaction processes by efficiently managing cash and card payments, reducing average checkout time by 20 seconds and increasing table turnover rates by 10%.

GC

Administrative Assistant

GSA Capital

Jun 2019 - Present (6 years 2 months)

Developed and maintained comprehensive client records in Microsoft Excel by designing structured tables, implementing data validation, and utilising advanced formulas, leading to a 30% reduction in client information retrieval time and enhancing overall data accuracy. Coordinated appointment scheduling and automated reminders through Microsoft Outlook, achieving a 100% attendance rate for meetings

Education

Degrees, certifications, and relevant coursework

University of Nottingham logoUN

University of Nottingham

Bachelor of Science, Mechanical Engineering

2020 - 2024

Grade: Second Class, Division 2

Studied Mechanical Engineering at the University of Nottingham, focusing on core principles and applications. Graduated with Second Class, Division 2 honors in July 2024.

AA

Ark Putney Academy

A-Levels, Science

2018 - 2020

Grade: Maths (A), Physics (A), Chemistry (A)

Completed A-Levels in Maths, Physics, and Chemistry at Ark Putney Academy. Achieved A grades in all three subjects, graduating in July 2020.

Tech stack

Software and tools used professionally

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Dorjoo Gantuya - Store Assistant/Prepared Foods Member - Whole Foods Market | Himalayas