Donna Cochran

I am an experienced insurance customer service representative with a consistent record of delivering excellent support across remote and in-person roles. I have worked with major insurers and financial firms, handling incoming and outgoing calls, processing payments, setting up recurring EFTs, submitting claims, and resolving policy issues.

I consistently meet performance metrics and have been recognized for achieving service goals. I am licensed in Property, Casualty, and Life insurance and comfortable using multiple computer systems on every call.

I bring a strong work ethic, adaptability, and excellent interpersonal skills, and I quickly learn new systems and processes while working effectively with minimal supervision.