Open to opportunities

Donald Lomax

@donaldlomax

Message

I build AI-enabled, automated workflows that reduce manual work and improve operational accuracy.

United States

Message

What I'm looking for

I'm looking to lead product ownership, AI, automation, and business-process transformation initiatives where I can align operations, engineering, data, and QA teams to deliver measurable efficiency, accuracy, and compliance improvements.

At Ally Financial, I lead Auto Finance automation and RPA remediation initiatives, translating complex requirements into Jira epics and user stories while reducing manual processing time by 40%. Previously at Lowe's, I led product ownership for its first AI-enabled digital associate platform across Zebra devices, wearables, sales terminals, and mobile.

I've partnered across operations, engineering, data, QA, compliance, and vendors at Wells Fargo, Univar Solutions, and other enterprise organizations to deliver SAP, CRM, workflow, and contact-center improvements. My work combines product roadmaps, AI governance, Agile delivery, and process design to make complex systems more reliable, compliant, and easier to use.

Experience

Work history, roles, and key accomplishments

Current

Product Owner/Business Process Consultant

Current

Ally Financial

May 2025 - Present (1 year 4 months)

Serving as Product Owner for enterprise-wide process optimization and automation initiatives within the Auto Finance division, with direct ownership of RPA remediation and digital transformation projects. Created and managed Epics and User Stories in Jira to capture business requirements and maintain alignment with the enterprise automation strategy.