Looking for a job

Domonique Eaddy

@domoniqueeaddy

I deliver white-glove guest service and coordinate smooth property operations, tenant communications, and customer support.

United States

Message

What I'm looking for

I'm looking for a customer-facing role where I can provide clear, efficient support, resolve guest or tenant concerns, and help deliver smooth day-to-day operations.

I've delivered white-glove guest service for Broadway ticket buyers at The John Gore Organization, communicating theatre information and policy changes clearly.

I use Salesforce to manage inbound and outbound calls, resolve customer questions, and support accurate ticketing transitions.

At Outpost Club, I coordinated maintenance, cleaning, inspections, onboarding, tenant communications, and move-in and move-out transitions to keep property operations running smoothly.

Experience

Work history, roles, and key accomplishments

Guest Services Representative

The John Gore Organization

Apr 2025 - Apr 2026 (1 year)

Delivered white-glove service to guests purchasing Broadway tickets, ensured accurate transitions, and maintained high customer satisfaction. Communicated policy changes and theatre information to guests, and handled inbound and outbound calls using Salesforce.

Salesforce Customer Service Communication Skills Call Handling

Assistant Property Manager

Outpost Club

Apr 2023 - Apr 2025 (2 years)

Coordinated and supervised maintenance, cleaning schedules, and property inspections, ensuring efficient operations by collaborating across multiple departments. Oversaw employee onboarding/off-boarding and handled tenant communications, unit issues, and move-in/move-out transitions.

Property Management Maintenance Coordination Employee Onboarding Tenant Relations

Front Desk Receptionist

The YM & YWHA of Washington Heights

Jan 2017 - Jun 2019 (2 years 5 months)

Provided administrative support to office staff including filing, scanning, and printing documents. Processed registrations for gym memberships, youth programs, and various classes, and delivered information about programs via email, phone, and in-person interactions.

Administrative Support Customer Service Registration Communication Skills