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Dominic Myhalsky

@dominicmyhalsky

Applications Systems Analyst specializing in Azure-hosted Citrix VDI, Intune/MECM management, and Splunk-powered troubleshooting.

United States

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What I'm looking for

I’m looking for a challenging IT role where I can own Azure-hosted Citrix environments end to end, automate troubleshooting, and mentor junior technicians—while continuing to grow my PowerShell, cloud, and endpoint management skills.

I’m an Applications Systems Analyst who designs, deploys, and maintains a Citrix Virtual Apps and Desktops (CVAD) environment hosted in Microsoft Azure. I also support an on-premise Windows system and build mobile solutions using Microsoft Entra ID-joined laptops with Microsoft Intune, with an emphasis on repeatable processes junior ITS can follow.

I serve as a subject-matter expert (SME) for Citrix and Windows, guiding junior technicians and acting as a final tier in the escalation process for Help Desk. I automate troubleshooting and remote assistance with PowerShell scripts, leverage Splunk (including custom searches and a dashboard for licensing compliance), and manage endpoints and virtual workloads using Microsoft Endpoint Configuration Manager (MECM/SCCM), Group Policy Objects (GPOs), and Azure portal operations—while using Microsoft Defender for Endpoint and KQL queries to diagnose issues faster.

Experience

Work history, roles, and key accomplishments

Applications Systems Analyst

ManTech International

Dec 2019 - Jul 2025 (5 years 7 months)

Designed, deployed, and maintained a Citrix Virtual Apps and Desktops (CVAD) environment in Microsoft Azure, supporting on-prem Windows and Microsoft Entra ID-joined endpoints via Intune. Served as a Citrix/Windows SME and escalation tier while creating PowerShell automation, Splunk dashboards for licensing compliance, and documentation for application installation/configuration.

Microsoft Azure PowerShell Microsoft Intune Active Directory Splunk Windows Server

Help Desk Technician

WVU Medicine

Oct 2017 - Nov 2019 (2 years 1 month)

Provided enterprise help desk support across 10+ hospitals and multiple clinics, resolving issues in real time by guiding users through remote troubleshooting and escalation as needed. Managed DHCP and Active Directory-related connectivity problems using SCCM tools, logged tickets in Cherwell, and supported applications including Microsoft Office/Outlook and Citrix Receiver.