Dominic K
@dominick
Security-focused technical expert specializing in IAM, data privacy, and macOS/iOS troubleshooting.
United StatesWhat I'm looking for
I’m a Security-focused professional and Master of Science, Cybersecurity and Information Assurance candidate, combining enterprise-scale technical support with platform-agnostic infrastructure experience. I deliver high-impact troubleshooting across macOS/iOS while applying Identity and Access Management (IAM) and strict data privacy protocols to protect user accounts.
At Apple, I support secure resolution of complex service issues, maintain detailed documentation, and optimize repair workflows through deep knowledge of Apple’s service processes. Earlier, I strengthened a retail company’s security posture by implementing local AI solutions for data privacy and network segmentation, orchestrating an MFA rollout, and using encrypted credential management across retail platforms.
Experience
Work history, roles, and key accomplishments
Diagnose and resolve macOS/iOS issues using structured troubleshooting methods while ensuring secure and accurate outcomes. Perform Identity and Access Management (IAM) steps to protect user accounts and reduce risks related to unauthorized access.
Executed hardware and software diagnostics for iOS/macOS, ensuring adherence to Apple's data privacy and security protocols. Resolved complex service concerns, optimized repair workflows, and supported Genius Bar turnaround times.
Executed silicon performance validation to ensure chips met engineering and quality standards. Collaborated with engineering teams to refine testing procedures and maintained documentation for issue tracking, QA reviews, and engineering decisions.
Security and Operations Specialist
Online Retail Company
Jan 2016 - Jun 2022 (6 years 5 months)
Modernized business security by implementing local AI solutions for data privacy and network segmentation. Managed customer data lifecycle securely and led a security overhaul by implementing MFA and encrypted credential management across retail platforms.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Master of Science, Cybersecurity and Information Assurance
Master of Science in Cybersecurity and Information Assurance at Western Governors University (expected 06/2026).
University of South Florida
Bachelor of Science, Cybersecurity
Bachelor of Science in Cybersecurity at the University of South Florida, completed 05/2023.
Availability
Location
United StatesAuthorized to work in
Website
notdomquanmbs.github.ioPortfolio
notdomquanmbs.github.ioSocial media
Job categories
Skills
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