dojo repairs

DR

Looking for a job

dojo repairs

@dojorepairs

I troubleshoot, deploy, and support networked hardware and IT systems for clients.

What I'm looking for

I'm looking for a fast-paced, team-first IT support or network-focused role where I can troubleshoot complex issues, support clients on-site and remotely, and continue building my cybersecurity skills.

I've supported retail and business clients at BFG Enterprises Services, IdealPos, Dojo Repairs, Mission Repair Centre, and Shaw Communications, resolving hardware, software, POS, broadband, and network issues remotely and on-site.

I deploy and configure networked POS equipment, CCTV, routers, switches, firewalls, cabling, Windows systems, and peripherals. I bring 7+ years of client-focused technical support experience, AWS and CompTIA certifications, and ongoing cybersecurity studies, with a focus on making technology simple and stress-free for end users.

Experience

Work history, roles, and key accomplishments

BS

Field Service Technician

BFG Enterprises Services

Feb 2024 - Feb 2025 (1 year)

Provided on-site and remote technical support to retail clients, diagnosing and resolving hardware, software, and network issues. Configured and deployed networked POS hardware, installed cabling, and escalated complex issues to senior technicians.

POS Hardware Networking Troubleshooting Customer Service Incident Management

Education

Degrees, certifications, and relevant coursework

RP

Red River College Polytechnic

Cybersecurity

Currently pursuing studies in Cybersecurity, focusing on network security and information protection.

UD

Udemy

SQL

Completed a course in SQL for Data, enhancing data querying and analysis skills.

MT

Manitoba Institute of Trades and Technology

Diploma, Network and Computer Technology

Completed a Diploma in Network and Computer Technology, gaining foundational knowledge in networking and computer systems.

RI

Ricoh

Ricoh Certified Technician, Office Technology

Earned the Ricoh Office Technology Foundations Part 1 certification, demonstrating proficiency in office technology.

RP

Red River College Polytechnic

Networking for Information Security

Completed a course in Networking for Information Security, covering essential security concepts and practices.

Tech stack

Software and tools used professionally

GitHub

PowerShell

Windows

Windows Server

Amazon Web Services (AWS)

SQL

River

Availability

Looking for a job

Location

Canada

Authorized to work in

Portfolio

github.com/elvo13

Salary expectations

65k+ CAD

Job categories

IT Support Technician Field Service Technician IT Technician Technical Support Representative Network Technician Service Technician Cybersecurity Analyst IT Support Engineer IT Support Specialist Support Technician Technical Support Technician IT Service Technician IT Helpdesk Technician

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