I'm open to remote or Yerevan-based full-time roles in operations and project management, right hand to a CEO or founder, and project contracts for process improvement and AI adoption.

Arsen Shamilyan
@arsenshamilyan
Project & Operations Manager. Former operations director and head of business development; I fix processes, roles and team tools.
What I'm looking for
I bring order to how a business runs: I map how work really happens, find the delays and root causes, fix the structure and roles, set up the tools and train the team.
I was operations director and assistant to the director of an auto lighting and parts business in Russia (25 people, 2 stores, 3 warehouses: processes, KPIs, warehouse and logistics, financial control, hiring) and head of business development at an FMCG importer in Yerevan. Since 2018 I have worked directly with owners and CEOs as a process and operations consultant: business reviews, org charts, job descriptions and candidate scoring for C-level hiring.
I founded a moto-taxi service with up to 15 drivers, managed 7+ projects at a creative agency and raised its average service price by 20%, and I run online sales for hotels and guesthouses in Armenia and Georgia. In 2026 I was product owner of a news pipeline for a US client, built by AI coding agents to my requirements and now in pilot.
I also teach project management and AI tools and have coached about 200 people on their careers. Open to remote or Yerevan-based operations and project roles, CEO right-hand roles and project contracts.
Experience
Work history, roles, and key accomplishments
Professional photo and video shoots; end-to-end podcast production: studio light and sound, recording, editing.
Launched a motorcycle passenger, city-tour and event-escort service in Yerevan; built a 5,000+ person audience before launch; featured by the Public Television of Armenia (H1) and popular bloggers.
Designed the pricing (tested three tariff models) and a 20% commission model; ran dispatch by phone, messengers and Google Forms; managed 5 core and up to 10 part-time drivers.
Demand outgrew manual dis
Business process digitalization end to end: map how the company really works (AS-IS), find delays, manual steps and root causes, design the TO-BE process and requirements, deliver a working system and train the team.
- Glendale News Room (USA), Jul 2026 - present: turned a four-step AI translator brief into a full newsroom pipeline (news collection, relevance scoring, Eastern Armenian translation
AI modules for SMM students at GOALS Marketing & PR (2026): how LLMs work, prompting, AI tools for text, image, video and audio, automation and agents, ethics. Project management modules; lectures at Change Lab courses (2024). Coached about 200 individuals and 30 groups on career planning, CVs, interviews and personal branding.
𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:
🔹 Develop and execute strategic plans to identify and secure new business opportunities and partnerships
🔹 Lead the company's efforts in attracting and negotiating investments to support our growth objectives
🔹 Build and maintain strong relationships with clients, partners, and investors
🔹 Collaborate with internal teams to align business development efforts with company goal
FMCG import and wholesale company in Yerevan, representative of international manufacturers. Newly created role reporting to the founder; wrote its job description and a results-based bonus tied to sales growth, inventory efficiency and new products.
Operations Director & Asst. to Director
EZID Auto
Aug 2024 - Nov 2024 (3 months)
Auto lighting and parts business with its own brand, EALights. Ran operations of a 25-person company with 2 stores and 3 warehouses: processes and KPIs, warehouse and logistics, financial control where no management accounting existed, work rules, hiring and leadership.
Managed 7+ branding and creative projects from brief to delivery; recruited designers and marketers; simplified internal workflows. Raised the average price of services by 20% so the agency could pay its specialists better. Left when COVID-19 cut client orders.
EdTech company (SMART Board, Lumio). Hired as a CRM specialist; found that the real gaps were in sales, marketing and org structure, and proposed a new structure. Supported the CEO across the business: initiated negotiations, recruited new specialists and ran cross-functional assignments.
Founder
Italian-English Language Club
Jan 2014 - Jan 2017 (3 years)
Built a community of 290+ members that combined learning Italian with practicing English: meetings with native speakers, cooking competitions, board games, movie nights and out-of-town trips.
Education
Degrees, certifications, and relevant coursework
YSCI College, Yerevan
Diploma, Information Technology Engineering
2007 - 2011
Foundations in software development, network design and data management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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