At Deutsche Telekom, I supported users with first- and second-level IT issues, on-site network infrastructure, and videoconferencing and audiovisual systems. I also managed end-user devices, installed and configured client software, and administered access control systems.
I handled incident and service requests using ServiceNow (SMNOW) and Jira, and collaborated across international and cross-team groups. I worked as a Student Worker at DUVENBECK LOGISTIK in 2023.
At the University of Szeged, where I’m studying for a BSc in Computer Engineering, I designed and developed a Flutter mobile application with Firebase Firestore for a coursework project. My studies include programming, version control, and databases, and I hold certifications in Linux, networking, agile, cybersecurity, and business intelligence.
