Open to opportunities

Djavid Kim

@djavidkim

Message

I support customers, sales, and daily operations across fast-paced hospitality and administrative environments.

Uzbekistan

Message

What I'm looking for

I'm seeking a long-term remote role in customer support, operations, sales/SDR, account support, or executive assistance, with room to grow into a specialized career path.

I've supported customer service, sales, and day-to-day operations across hospitality, service businesses, and project-based executive assistance. At Hookah Place, Beer Basa, and V Tumane, I handled high-volume guest service, recommendations, upselling, customer requests, stock control, and bar operations.

I've also managed daily workflow and customer communication at Havakand, handled payments and front-line service as a cashier, and supported administrative tasks, follow-ups, deadline tracking, and information organization as an Executive / Operations Assistant. I'm looking to build a long-term remote career in customer support, operations, sales, account support, or executive assistance.

Experience

Work history, roles, and key accomplishments

Executive / Operations Assistant

Project-Based

May 2026 - Jun 2026 (1 month)

Supported day-to-day administrative and operational tasks, communication, follow-ups, information organization and deadline tracking in a fast-changing environment.

Administrative Support Operations Coordination Follow up Problem Solving

Senior Bartender / Bar Operations

Hookah Place • Beer Basa • V Tumane

Jan 2025 - Jan 2026 (1 year)

Delivered high-volume guest service, handled recommendations and upselling, and resolved customer requests during busy shifts. Supported bar operations including stock control, service standards, cocktail menu work and day-to-day process coordination.

Customer Service Upselling Stock Control Service standards Cocktail Menu Creation Process Coordination

Cashier / Customer Service

Service Business

Jan 2024 - Jan 2025 (1 year)

Handled customer payments and front-line service while maintaining accuracy, speed and a professional customer experience. Managed routine customer questions and operational issues and coordinated with colleagues during busy periods.

Cash Handling Customer Service Accuracy Speed Coordination

Manager

Havakand

Jan 2022 - Jan 2024 (2 years)

Coordinated daily operations, customer communication and team workflow, taking responsibility for service quality and task completion. Handled operational issues, organized work priorities and supported day-to-day reporting and administrative processes.

Operations Coordination Service quality Reporting Administrative Processing

Waiter / Customer Service

Izumi Restaurant

Jan 2019 - Jan 2022 (3 years)

Built strong customer-service skills through direct guest communication, order handling, recommendations and issue resolution. Worked effectively in a fast-paced team environment and learned to stay organized and attentive under pressure.

Customer Service Recommendations Issue Resolution Teamwork