Sanjar Artikov
@sanjarartikov
Dedicated guest relations executive with extensive hospitality experience.
What I'm looking for
I am a seasoned professional with over a decade of experience in guest relations and customer service within the hospitality industry. My career began at Swatch in Uzbekistan, where I honed my skills in sales and teamwork. I then moved to Dubai, where I worked at prestigious hotels like Jumerah Emirates Towers and Jumerah Zabeel Saray, managing front desk operations and leading guest relations teams. My commitment to ensuring high levels of customer satisfaction has been a cornerstone of my professional ethos.
In my most recent role as a Supervisor Guest Relations Executive at UNG Groups, I have successfully combined my expertise in translation and management to enhance guest experiences. My ability to communicate fluently in multiple languages, including English, Uzbek, Russian, and Persian, has allowed me to build strong relationships with diverse clientele. I am passionate about continuous professional growth and am eager to contribute my skills to an organization that values dedication and excellence.
Experience
Work history, roles, and key accomplishments
Supervisor Guest Relations Executive
UNG Groups
Aug 2021 - Mar 2024 (2 years 7 months)
Supervised guest relations and translated documents, ensuring effective communication and service.
Translator Office Manager
EVRASCON Road Construction Company
Aug 2014 - Jul 2020 (5 years 11 months)
Handled translation of documents and served as an interpreter, managing office operations.
Guest Relations Team Leader
Jumerah Zabeel Saray
Mar 2012 - Jul 2014 (2 years 4 months)
Led the Guest Relations team, focusing on customer care and improving service knowledge under pressure.
Guest Relations Executive
Jumerah Emirates Towers
Feb 2009 - Jun 2011 (2 years 4 months)
Managed front desk operations at a 5-star hotel, ensuring high levels of customer satisfaction.
Sales
Swatch
May 2003 - Mar 2007 (3 years 10 months)
Worked as a Sales representative at Swatch, focusing on punctuality and teamwork under pressure.
Education
Degrees, certifications, and relevant coursework
Sanjar hasn't added their education
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