Open to opportunities

Diya Pillay

@diyapillay

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Detail-oriented data capturer with experience in customer service.

South Africa

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What I'm looking for

I am looking for a role that offers growth opportunities and values teamwork.

My name is Diya Pillay, and I am a dedicated professional with a strong background in data capturing and customer service. I have honed my skills through various part-time roles, including my recent position as an Inbound Sales Agent at CCI South Africa. My experience has equipped me with the ability to manage data efficiently while providing excellent service to clients.

Throughout my career, I have demonstrated my commitment to excellence and continuous improvement. I have also served as a Receptionist at La Di Da Day Spa, where I developed strong communication skills and learned the importance of creating a welcoming environment for customers. I am eager to leverage my skills and experiences in a challenging new role that allows me to contribute positively to a team.

Experience

Work history, roles, and key accomplishments

Receptionist

La Di Da Day Spa

Jan 2023 - Jan 2024 (1 year)

Managed front desk operations, greeted clients, scheduled appointments, and handled customer inquiries. Provided excellent customer service and maintained a welcoming environment.

Customer Service Scheduling Communication Skills Multitasking

Inbound Sales Agent

CCI South Africa

Jun 2023 - Nov 2023 (5 months)

Engaged with customers to promote products and services, handled inquiries, and processed sales transactions. Achieved sales targets and provided feedback to improve service.

Customer Engagement Communication Skills Problem Solving CRM Software

Data Capturer

RA Kasi Projects

Jan 2021 - Jan 2022 (1 year)

Responsible for accurately entering and managing data for various projects. Ensured data integrity and maintained confidentiality while working on multiple tasks.

Data Entry Microsoft Excel Time Management Data Management

Education

Degrees, certifications, and relevant coursework

Palmview Secondary School

High School Diploma, General Education

Activities and societies: Student Leader & Athletics

Attended Palmview Secondary School and achieved the highest grade of Grade 12 with a Diploma Pass. Subjects included English, Afrikaans, Hindi, Mathematics, Physical Science, Life Science, Geography, and Life Orientation.