Disire Mtshwene
@disiremtshwene
I am an experienced customer service professional skilled in cash handling.
South AfricaWhat I'm looking for
I am a customer-focused professional with frontline experience across retail, pharmacy and education support, having held roles at Dischem Pharmacy, ACDC Express and as a teacher's assistant.
I have performed cashier and reception duties including cash up and balancing cash floats, invoicing, money handling, capturing, typing and filing, and I am experienced operating switchboards and supporting customers directly.
I hold a Matric (Letshele Senior Secondary, 2010), a Business Administration NQF Level 2 (Services SETA, 2016), a Call Centre Certificate (Umratec College, 2013) and completed a Harambee bridging programme with a work readiness and CogLab certificate.
I am reliable, communicative and able to support busy teams with administrative tasks and customer-facing responsibilities, and I welcome opportunities to apply my service, reconciliation and administration skills in a stable, growth-oriented role.
Experience
Work history, roles, and key accomplishments
Teacher Assistant
Laerskool Werda
Jun 2025 - Nov 2025 (5 months)
Assisted teachers with daily class activities, supported lesson planning and aided learners with behavioural or academic challenges to improve engagement.
Cashier / Receptionist
ACDC Express
Feb 2023 - Dec 2023 (10 months)
Operated as cashier and receptionist handling invoicing, cash handling, cash-ups and switchboard duties while delivering front-line customer service.
Customer Service Consultant
Dischem Pharmacy
Jan 2017 - Dec 2019 (2 years 11 months)
Served as a customer service consultant managing switchboard operations, data capture and filing while resolving customer enquiries to maintain service standards.
Cashier / Learnership
Dischem Pharmacy
May 2015 - Sep 2016 (1 year 4 months)
Completed a cashier learnership handling cash-ups, data capturing, typing and money handling while assisting customers in a retail pharmacy.
Work Readiness Trainee
Harambee
Jan 2014 - Feb 2014 (1 month)
Completed a two-month bridging program focused on work readiness and cognitive lab certification to improve employability skills.
Education
Degrees, certifications, and relevant coursework
Services SETA
NQF Level 2 Certificate, Business Administration
Completed a Business Administration NQF Level 2 qualification through Services SETA in 2016.
Umratec College
Call Centre Certificate, Call Centre
Completed a Call Centre certificate at Umratec College in 2013.
Letshele Senior Secondary
Matric (Grade 12), Matric (Grade 12)
Completed Matric (Grade 12) in 2010.
HAHarambee
Certificate (Bridging Programme), Work Readiness
2014 -
Completed a bridging programme focused on work readiness and cognitive assessment in early 2014.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
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