Dipendra Bista

With over two years of experience in customer service across the telecom and hospitality sectors, I have honed my skills in CRM operations and multilingual support. My journey began in Nepal, where I worked as a Customer Support & CRM Operations Officer at Ncell Private Limited, where I resolved customer inquiries and conducted user training sessions that improved service adoption by 25%. My commitment to professionalism earned me recognition from the CEO for exceptional teamwork and collaboration.

Currently based in Lisbon, Portugal, I have adapted to the hospitality industry as a waiter, where I manage customer service and cash operations in a fast-paced environment. My ability to maintain high hygiene standards and comply with local regulations reflects my dedication to providing excellent service. I am fluent in English and Nepali, with basic proficiency in Portuguese, allowing me to effectively communicate in multicultural settings and enhance customer satisfaction through efficient problem-solving.