Diogo Tellechea

I am a multilingual marketing and content specialist with hands‑on experience in localization, LQA, copywriting, and AI‑assisted content workflows. I plan and produce clear, on‑brand content and localization assets while applying light analytics to iterate and improve outcomes.

At Dolphin Genesys I wrote and refined over 200 tailored prompts, achieving a 45% improvement in AI content relevance; I led prompt evaluation and quality control efforts to ensure coherence and accuracy. In operations roles, I leveraged AI tools and automation to reduce claim processing times by 30% and simplified workflows and templates to cut cycle time on complex processes.

I have worked across regulated environments including insurance and brokerage billing, collaborating cross‑functionally to assess risk and ensure compliance. My background also includes editorial project coordination, translation and proofreading, and customer support where I maintained high satisfaction rates.

I bring fluency in Portuguese, English, French, and Spanish, intermediate German, and certified skills in SEO, email marketing, and analytics. I am now targeting roles in Marketing Communications, Localization, or Copywriting where I can drive measurable quality and efficiency gains.