Open to opportunities

Dilsia Hernandez

@dilsiahernandez

Message

I build brand experiences, digital marketing, and client relationships that drive engagement and repeat business.

United States

Message

What I'm looking for

I'm looking for a collaborative remote role where I can lead brand marketing, client experience, digital content, and community engagement initiatives while continuing to grow in AI productivity and emerging technologies.

At Chloe Dao, I've supported relationship marketing that contributed to more than $300K in client revenue across 76 client accounts while delivering personalized styling consultations that encourage long-term customer relationships.

I've coordinated campaign schedules, events, PR, website content, e-commerce, and community partnerships, including 20+ customer-facing experiences such as Royal Night Out for more than 200 guests. I manage Shopify, digital merchandising, Google Business Profile, Yelp, press-kit coordination, and content across email, blogs, product pages, and social media.

I bring a client-first foundation from banking and retail, bilingual English/Spanish communication, and ongoing learning in AI productivity, content strategy, digital marketing, and emerging technologies.

Experience

Work history, roles, and key accomplishments

Current

Stylist | Client Experience & Brand Marketing Coordinator

Current

Chloe Dao

Apr 2018 - Present (8 years 6 months)

Supported relationship marketing initiatives contributing to over $300K in client revenue across 76 accounts while delivering personalized styling consultations. Managed marketing operations, planned 20+ customer-facing brand experiences, and oversaw Shopify e-commerce and digital content.

Brand Marketing Marketing Operations Project Management Community Engagement Copywriting Shopify Canva Adobe Creative Suite Google Workspace Klaviyo Mailchimp Microsoft 365 Slack Target Bay Zoom SEO Market Research Customer Relationship Management

Branch Associate and Teller

BBVA Compass

Jul 2015 - Jul 2017 (2 years)

Delivered front-line banking support by processing financial transactions, resolving account inquiries, and identifying client needs through solution-oriented service. Maintained accuracy in a fast-paced environment while supporting daily branch operations.

Banking Operations Customer Service Financial Transactions Problem Solving

Merchandising, Stock and Sales Associate

Banana Republic

Oct 2013 - Jul 2015 (1 year 9 months)

Supported merchandising, inventory, and sales operations while maintaining visual standards and delivering exceptional customer service during seasonal launches and daily store operations.

Merchandising Inventory Management Sales Customer Service Visual Merchandising