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Dilshad Jahmeerbaccus

@dilshadjahmeerbaccus

Technical Program Manager at State Street Corporation managing a 45-project GTS portfolio and enterprise transformation programs.

United States

Message

At State Street Corporation, I manage the GTS portfolio of 45 projects for the EPMO, aligning work with organizational goals and overseeing governance, planning, and risk controls. I also designed KPI dashboards and executive reports to improve transparency in project tracking.

Earlier, I transitioned business teams at Massachusetts Financial Services - MFS from waterfall to agile and facilitated Scrum ceremonies. At PwC (PricewaterhouseCoopers), I managed IT program budgets, introduced Scrum, and contributed to software development, business analysis, and product ownership; I’m PMP certified and hold certifications in agile project management and Scrum.

Experience

Work history, roles, and key accomplishments

Current

Assistant Vice President

Current

State Street Corporation

Feb 2018 - Present (8 years 8 months)

Spearheaded multiple cross-organizational projects and programs, ensuring delivery within budget, scope, and schedule. Managed a portfolio of 45 projects and designed metrics and KPI dashboards for transparency.

Project Management Program Management Portfolio Management Agile Waterfall Risk Management KPI Dashboards Vendor Management Change Management Process Improvement

Junior Midlevel Project Manager

Massachusetts Financial Services - MFS

Oct 2017 - Feb 2018 (4 months)

Organized daily standup meetings with virtual teams and managed UAT and Integration Testing. Designed business readiness plans and facilitated Scrum ceremonies for cross-functional teams.

Project Management Scrum Kanban Jira UAT Integration Testing Business Readiness Agile Transformation

Junior Midlevel Project Manager

Harvard University

Feb 2016 - Oct 2017 (1 year 8 months)

Worked with cross-functional teams to achieve project success of 98% within one month. Acted as liaison between technical team and 240 department contacts, and led training sessions and presentations.

Project Management Requirements Gathering Risk Management Process Improvement Stakeholder Management Training KPI Reporting

IT Consultant / Executive

PwC (PricewaterhouseCoopers)

Oct 2013 - Aug 2014 (10 months)

Managed IT program budgets of $15-$35 million and coordinated cross-functional teams. Introduced Scrum, managed software development projects, and acted as Product Owner for financial and software projects.

Project Management Budget Management Scrum Product Ownership SDLC Business Analysis UML Microsoft Visio Software Engineering UI UX

Network Engineer (Network Operations Center)

Bharat Telecom LTD.

Jun 2013 - Oct 2013 (4 months)

Monitored network performance, scheduled upgrades, and troubleshot network outages. Managed a team of network architects for fault investigations and impact determination.

Network Monitoring Troubleshooting Network Architecture Team Management Reporting

Business Analyst Intern

Deloitte

Jul 2012 - Aug 2012 (1 month)

Assisted with requirements gathering and formulated functional requirements. Supported business case development, client support, and database management.

Requirements Gathering Business Analysis Database Management Test Planning UI Design