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@dikshakapoor
Dedicated professional with strengths in customer service and management.
I am a dedicated professional with a strong background in customer service and operations management. My experience as a Business Head at Terra Bless has honed my skills in fostering innovation and building strong client relationships. I excel in creating sales strategies that not only increase revenue but also expand market share, ensuring that my team delivers exceptional service tailored to client needs.
Prior to my current role, I worked as a Primary School Teacher, where I developed my communication and emotional intelligence skills by supporting English language learners and engaging students through innovative teaching methods. My educational background, including a Bachelor of Education and a Bachelor of Arts in English, has equipped me with the necessary tools to cultivate positive relationships and exceed goals in any environment.
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Work history, roles, and key accomplishments
Terra Bless
Nov 2022 - Present (3 years)
Fostered a culture of innovation by encouraging creative thinking and problem-solving techniques. Created sales strategies aimed at increasing revenue and expanding market share.
Rising Star Academy School
Jul 2017 - Apr 2018 (9 months)
Provided timely feedback on assignments, quizzes, and tests. Supported English language learners by providing additional resources and scaffolding techniques.
Decent Public School
Oct 2015 - Mar 2017 (1 year 5 months)
Actively participated in parent-teacher conferences, staff meetings, and school events. Maintained accurate records of student attendance, grades, and progress reports.
Degrees, certifications, and relevant coursework
Bachelor of Education, Education
Completed a Bachelor of Education (B.Ed.) at Jhankar College of Education (MDU), Khawaspur, Haryana, India. This program prepared me for a career in teaching.
Bachelor of Arts, English
Earned a Bachelor of Arts (B.A.) in English from Motilal Nehru College, Delhi University (DU), New Delhi, India. This degree focused on English language and literature.
Senior Secondary Education, General Studies
Completed Senior Secondary Education at DL DAV Model School, New Delhi, India. This level of education prepared me for higher studies.
Secondary Education, General Studies
Completed Secondary Education at DL DAV Model School, New Delhi, India. This foundational education provided a broad range of knowledge.
Software and tools used professionally
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