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Diki Lhamu

@dikilhamu

Travel and Lifestyle Consultant at American Express, supporting Centurion and Platinum Metal card members with travel and concierge services.

India

Message

At American Express, I support Centurion and Platinum Metal card members with concierge services and relevant travel recommendations. I also respond to American Express Travel online queries and use Sabre to assist with post-booking requests.

At Indigo Airlines, I worked in Inflight Services, helping maintain passenger safety and comfort. I demonstrated safety procedures, checked emergency equipment, and assisted the Cabin Crew In Charge with flight-related duties.

Experience

Work history, roles, and key accomplishments

Current

Travel and Lifestyle Consultant

Current

American Express

Oct 2022 - Present (4 years)

Core team member for Centurion and Platinum Metal card holders, providing concierge services and travel recommendations. Handled customer service for American Express Travel online queries and used MS Office tools to collate information.

Sabre Microsoft Office Concierge Services Travel Recommendations Customer Service

Inflight Services

Indigo Airlines

Aug 2016 - Sep 2022 (6 years 1 month)

Responsible for passenger safety and demonstrating safety procedures. Ensured emergency equipment were in working order and provided refreshments and first aid to passengers.

Passenger Safety Emergency Procedures First aid Customer Service Cabin Crew Coordination