At Dis-Chem Pharmacies, I respond to customer questions across social media, support community management, and assist with digital marketing campaigns.
As a Social Media Consultant at Teljoy South Africa, I managed customer engagement across social channels and service platforms. I answered enquiries and investigated complaints to help resolve customer concerns.
At Hill+Knowlton Strategies SA, I developed content calendars for social campaigns and coordinated activity with public relations teams. I also monitored digital trends and compiled campaign performance reports.
