Open to opportunities

Diego Oliveira

@diegopqt

I provide IT support, server administration, and infrastructure analysis backed by cloud computing and business intelligence training.

Brazil

Message

What I'm looking for

I'm seeking new technical challenges and opportunities for personal and professional growth, where I can apply IT support, cloud computing, business intelligence, and strategic problem-solving.

Experienced IT Specialist with a strong background in infrastructure management, systems administration, and technical support across retail and engineering sectors. At Monte Carlo Joias, I deliver nationwide IT support for users and stores, ensuring reliable operations through equipment repair, system configuration, and hardware evaluation for acquisition. Skilled in server monitoring with Zabbix and Grafana, user administration via Active Directory, DHCP configuration, and policy management through GPO.

Postgraduate training in Cloud Computing and Business Intelligence enhances my ability to align technology solutions with business strategy, driving efficiency and innovation.

Previously, I contributed to civil engineering and hospital-maintenance projects at Apollo Engenharia, Araujo Abreu Engenharia, and Menezes Almeida Engenharia, where I managed inspections, budgets, schedules, technical reports, process optimization, and compliance with regulatory standards.

Experience

Work history, roles, and key accomplishments

Current

Suporte técnico em TI

Current

Monte Carlo Joias

Feb 2023 - Present (3 years 7 months)

Provided national technical support to users and stores, focusing on equipment repairs and configurations, system analysis, hardware evaluation, and server management with monitoring via Zabbix and Grafana.

Zabbix Grafana Active Directory DHCP GPO Hardware System Analysis

Estagiário de Engenharia

Apollo Engenharia

Feb 2015 - Apr 2016 (1 year 2 months)

Managed and supervised construction works, including opening authorizations and monitoring environmental licensing processes. Prepared and controlled construction diaries and performed geotechnical soil analysis for foundations.

Construction Management Environmental Permitting Geotechnical Analysis Site Supervision Technical Documentation

Assistente Administrativo

Araujo Abreu Engenharia S/A

Aug 2010 - Sep 2011 (1 year 1 month)

Worked in hospital maintenance engineering, managing infrastructure, technical inspections, and contractual compliance. Prepared measurement spreadsheets, checklists, and photographic reports, and handled budgeting using Rio Custo and SCO.

Maintenance Engineering Budgeting Rio Custo SCO Contract Management technical reports IT Support

Auxiliar Administrativo

Menezes Almeida Engenharia

Feb 2009 - Jul 2010 (1 year 5 months)

Worked in hospital maintenance engineering, focusing on process analysis and optimization. Managed teams, prepared technical reports and managerial reports, and organized and digitized documents for efficiency.

Process Optimization Team Management technical reports Document Management Archiving