Open to opportunities

Diego Novo Ferreiro

@diegonovoferreiro

Message

Commercial technician with expertise in sales and customer service.

Spain

Message

What I'm looking for

I am looking for a dynamic role that allows me to leverage my sales expertise and grow within a supportive team environment.

I am a dedicated commercial technician with a strong background in the chemical and pharmaceutical sectors. My journey began with a degree in Chemistry from Universidad de Santiago de Compostela, followed by a Master in Biotechnology. Over the years, I have honed my skills in sales, technical advice, and client management, particularly in environments that require a deep understanding of industry standards.

Currently, I work as a commercial technician, where I manage and organize a sales team, handle inventory management, and maintain direct contact with international companies. My experience at Decathlón as a salesman further solidified my ability to deal with clients effectively and develop commercial strategies that drive results. I am passionate about continuous learning and have pursued various training courses to enhance my skills in telemarketing, conflict management, and customer communication.

Experience

Work history, roles, and key accomplishments

Current

Commercial Technician

Current

Diego Novo - Ferreiro

Mar 2013 - Present (12 years 3 months)

Served as a commercial technician in the chemical sector, providing sales and technical advice for the chemical and pharmaceutical industry. Managed exportation and importation processes and organized the sales team.

Sales Team Management Inventory Management

Purchasing Management Trainee

IOE

Mar 2013 - Mar 2013 (0 months)

Completed a computerized purchasing management course, focusing on technologies applied to sales and customer service.

Sales Technologies Customer Service Training Teamwork

Environmental Management Trainee

TAG

Mar 2013 - Mar 2013 (0 months)

Completed a 77-hour course in environmental management, gaining knowledge of quality and environmental standards.

Quality Training Compliance Teamwork

Telemarketing and Customer Service Trainee

Areté Gestión

Mar 2013 - Mar 2013 (0 months)

Underwent training in telemarketing and customer service, enhancing conflict management and communication skills.

Telemarketing Customer Service Communication Teamwork

Salesman

Decathlón

Jan 2012 - Jul 2012 (6 months)

Worked as a salesman in a sports store, focusing on customer interaction and sales. Developed commercial and financial experience while dealing with clients.

Customer Service Sales Financial Management Communication Teamwork