Diego Laverde Ramos

Analysed multi-source HR and business data for EMEA leaders, improving data accuracy and ensuring recruitment offers comply with EU Pay Transparency rules. Managed the EMEA learning and development platform, its data and content, and resolved data errors with the IT team.

Hired 100+ finance, business and technical professionals in three months to establish a new Global Business Services unit, sourcing and building the talent pipeline from scratch. Advised VP-level stakeholders and HR leaders on hiring, and built predictive metrics reports to improve retention and workforce planning.

Handled full-cycle recruiting in a professional-services environment, building dashboards to track KPIs such as time-to-fill, source effectiveness, and conversion. Integrated AI into the talent acquisition process to improve sourcing and screening quality.

Ran full-cycle recruiting across the Americas, managing up to 25 open roles and around 70 monthly requisitions. Led a regional data-cleanse and standardization initiative covering ~5,000 employee records across 8 countries, and built university partnerships to grow the employer brand and talent pipeline.

Owned HR operations support across the employee lifecycle, resolving ~120 monthly cases on payroll, benefits, and recruitment through HRIS and case-management systems. Partnered with managers to identify process gaps and streamline HR workflows, improving efficiency and reducing SLAs.

Pursuing a Master's in Human Resources & Organization, with an expected completion in 2026.

Earned a Bachelor of Science in Psychology with a focus on Organizational and Clinical Psychology.