At SONDA, I provided VIP technical support to HSBC Argentina’s financial sector and money-market operators. I resolved critical incidents involving Bloomberg, Reuters, BYMA, AS400, and internal systems.
I managed Level 3 cases and supported corporate telephony and email. I also administered Active Directory and SCCM, and worked with JIRA and ServiceNow.
At SONDA for Banco Nación, I supported hardware and software, enrolled and imaged devices, and handled incidents through Helix. I provided Level 1 and 2 incident support for branches.
Today, I provide independent IT support, preventive maintenance, and technical advice to individuals and SMEs. Across my support work, I’ve implemented networks and servers with a focus on operational continuity.
