Dianna Campbell
@diannacampbell1
Remote logistics coordinator and customs entry writer who delivers compliant documentation and dependable freight operations.
United StatesWhat I'm looking for
I’m a results-driven professional with extensive experience across logistics, customs documentation, healthcare advocacy, customer service, and call center operations. I work independently, manage priorities remotely, and deliver consistent results in fast-paced environments.
In my current Owner & Logistics Coordinator role, I manage daily dispatch operations for box truck and intrastate hauling across Michigan. I source and negotiate freight loads using DAT Load Board, coordinate scheduling and route planning, handle carrier onboarding and compliance documentation, and manage business accounts, billing cycles, and general liability insurance administration.
Previously, as a Customs Entry Writer at C.H. Robinson, I created and submitted accurate customs entries, invoices, bills of lading, and required import documentation while ensuring compliance with U.S. Customs and Border Protection (CBP) rules and import/export laws. Earlier roles in healthcare advocacy and as a Call Center Trainer & Senior Advisor strengthened my one-call resolution mindset, escalation handling, and communication under pressure.
Experience
Work history, roles, and key accomplishments
Owner & Logistics Coordinator
Freight-To-Go Logistics LLC
Jan 2025 - Present (1 year 6 months)
Manage daily freight dispatch operations, including load sourcing, carrier onboarding, scheduling, and driver communications for intrastate hauling services in Michigan.
Created and submitted U.S. customs entries and import documentation while ensuring compliance with CBP rules, trade agreements, and import/export requirements.
Transportation & Parent Rep
Detroit Public Schools
Aug 2010 - Jun 2019 (8 years 10 months)
Documented and resolved parent concerns regarding student transportation, including providing information to set up transportation for children with special needs. Resolved issues with the student transportation provider, notified parents of changes, and maintained accurate student information and coding.
Transportation & Parent Services Rep
Detroit Public Schools
Aug 2010 - Jun 2019 (8 years 10 months)
Documented and resolved parent concerns related to student transportation, including support for transportation setup for children with special needs.
Provided patient services and customer support, handling inquiries about appointments, lab work, X-rays, referrals, and billing/insurance.
Call Center Trainer & Senior Advisor
General Motors / OnStar
Jun 1998 - May 2008 (9 years 11 months)
Trained call center representatives and coached senior advisors, managing escalated complaints and responding to emergency and crisis calls.
Education
Degrees, certifications, and relevant coursework
High school graduate (unspecified)
Completed high school. Specific school, program, and graduation years were not provided.
High school (unspecified)
High School Diploma, High School
Completed high school and graduated.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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