Diana Serwaa Ofori

Produced social-media and newsletter content, doubling the foundation's online engagement within one year. Organised fundraising and community events and managed partnerships with NGOs and sponsors.

Managed internal and external communications, created content for social media, newsletters, and press releases, and coordinated meetings, events, and outreach activities.

Helped plan, organise, and coordinate community outreach programmes, working closely with the team to deliver on schedule.

Delivered high-quality service to domestic and international passengers, maintaining satisfaction scores above 95%. Resolved issues quickly and calmly, earning commendations for professionalism and empathy.

Managed scheduling, logistics, and guest relations for high-profile collectors and cultural partners. Coordinated exhibitions and artist-studio visits, and prepared press materials and digital content.

Supported HR documentation, staff coordination, and training logistics, and assisted with internal communications. Streamlined filing and reporting processes, cutting document retrieval time by 30%.

Handled phones, guest enquiries, visitor logs, and digital and paper records using MS Office, supporting senior management with admin projects.

Managed passenger check-in and boarding for multiple carriers, resolving problems under pressure and coordinating between airline staff, ground operations, and passengers.

Attended St. Roses Senior High School in Akwatia.

Graduated with a Bachelor of Arts in Public Relations, Advertising and Applied Communication in July 2022.