Diana Medrano

I’m an Accounts Receivable Specialist with 2 years of experience across financial services and collections, where I’ve focused on analytical accuracy and dependable customer care. I’m confident handling credit and collections work while keeping high standards for service.

In my recent roles, I’ve verified, classified, computed, posted, and recorded accounts payable data, and reconciled daily totals to confirm proper accounting. I’ve also managed daily collections and accounts receivable activities, building structured strategies to maximize collections and reduce aged accounts.

I’m known for problem solving and workflow improvements—proven to increase efficiency without compromising customer experience. I balance attention to detail with clear communication, whether I’m working through discrepancies or coordinating next steps.

I bring a healthcare administration background and hands-on training in medical billing, including an externship in medical management. I’m motivated to keep strengthening my collections and billing expertise in a role that values accuracy, accountability, and continuous improvement.