DIANA JUMA
@dianajuma
I automate accurate billing, records, and AI-driven reporting workflows.
KenyaWhat I'm looking for
At MFI Document Solutions, I generate VAT-compliant invoices, reconcile customer payments, manage credit control, resolve billing discrepancies, and deliver daily and weekly sales reports. I use ERP/Sage systems, Advanced Excel, Python, Microsoft Copilot, ChatGPT, and Tableau AI to improve accuracy and automate reporting.
Previously, at Kenya Vision 2030 Delivery Secretariat, I designed filing and classification systems, helped transition paper records to electronic systems, trained staff, and maintained compliant audit trails under the Data Protection Act, FOI Act, and GDPR. I also built an original agentic AI project for customer service, performance management, and hospitality operations during the LAU ACE and Kanz AI Training Hackathon.
Experience
Work history, roles, and key accomplishments
Billing Executive
MFI Document Solutions
Jul 2018 - Present (8 years 1 month)
Generate invoices for toner sales, record payments, and reconcile accounts. Manage credit control, resolve billing discrepancies, and ensure VAT compliance.
Records Officer
Kenya Vision 2030 Delivery Secretariat
Jan 2017 - Dec 2018 (1 year 11 months)
Managed electronic and paper-based records, designed filing systems, and led the transition to electronic records. Trained staff and ensured compliance with data protection regulations.
Junior Librarian
Oshwal School
Jan 2016 - Dec 2017 (1 year 11 months)
Integrated library systems with the international curriculum, improved students' reading culture, and managed circulation duties. Assisted patrons in locating resources and navigating library services.
Education
Degrees, certifications, and relevant coursework
Vision Institute of Professional Studies
Certificate, Web Development
2013 - 2014
Completed a certificate program in HTML and Dream Weaver, building foundational web development skills.
Kenyatta University
Bachelor of Arts, Library and Information Science
2009 - 2013
Pursued a Bachelor of Arts in Library and Information Science, gaining expertise in records management and information organization.
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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