Open to opportunities

Diana Herrera

@dianaherrera

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Trilingual administrative support expert delivering results in dynamic environments.

United States

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What I'm looking for

I am looking for a role that values operational excellence and offers opportunities for growth.

I am a highly organized, trilingual Executive Assistant with extensive experience supporting senior executives and managing day-to-day office operations. My skills include calendar management, travel coordination, and document handling, ensuring seamless administrative processes. I am recognized for my professionalism, attention to detail, and commitment to operational excellence.

Throughout my career, I have demonstrated my ability to anticipate executive needs and maintain confidentiality while juggling multiple priorities in fast-paced environments. My experience spans various roles, including my recent position as a Retirement Operations Specialist at ADP Inc., where I prepared documents for 401K plan migrations and provided customer service in both English and Spanish.

In addition to my administrative expertise, I have a strong background in contract review and compliance support, having assisted in reviewing and processing contracts to ensure alignment with company policies. I am passionate about delivering exceptional client communication and streamlining workflows to enhance productivity.

Experience

Work history, roles, and key accomplishments

Retirement Operations Specialist

ADP Inc.

Jan 2023 - Present (2 years 6 months)

Prepared documents for 401K plan migrations and provided customer service in English and Spanish. Submitted client paperwork to specific teams for processing requested changes.

401K Customer Service document preparation Multilingual Communication Data Entry

Executive Administrative Assistant

ADP Inc.

Aug 2022 - Present (2 years 11 months)

Provided high-level administrative support to executives, including travel arrangements and event planning. Handled confidential information, facilitated internal communication, and managed the vice-president's calendar.

Administrative Support Calendar Management Travel Coordination Event Planning Confidentiality Internal Communications

Office Manager

Snores & Paws Pet Care

Sep 2019 - Present (5 years 10 months)

Managed scheduling for pet sitting, dog walking, and in-home boarding customers. Prepared company payroll, invoicing, and banking, and oversaw customer service in English and Spanish.

Scheduling Payroll Processing Invoicing Customer Service Marketing Management Inventory Management

Manager of Contracting Team

Special Administrative Unity Official Fire Department of Bog

Oct 2015 - Present (9 years 9 months)

Managed contracting processes from pre-contractual stages to settlement, supporting technical and financial areas in preliminary studies. Participated in evaluation committees and conducted transactions on government platforms for goods and services acquisition.

Contract Management Procurement Legal Compliance Market Research Government Platforms

Education

Degrees, certifications, and relevant coursework

National University of Colombia

Specialist in Administrative Law, Administrative Law

Completed a specialization in Administrative Law, focusing on the legal frameworks governing administrative processes and public sector operations. Gained in-depth knowledge of regulatory compliance and administrative procedures.

National University of Colombia

Lawyer, Law

Obtained a law degree, acquiring comprehensive knowledge in various legal disciplines. Developed strong analytical, research, and critical thinking skills essential for legal practice.