Open to opportunities

Dhruman Rakhasia

@dhrumanrakhasia

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Dedicated logistics professional focused on operational excellence and team leadership.

India

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What I'm looking for

I am looking for a managerial role that challenges me and allows for career growth while contributing to operational excellence.

I am a dedicated and adaptable professional with a diverse background in logistics supervision and process optimization. My experience includes managing teams of over 90 employees and driving continuous improvement initiatives. I am a certified Lean Six Sigma (White Belt) professional, committed to enhancing operational efficiency and contributing to organizational success.

In my recent role as an Operations Manager at Mara Logistics Ltd., I successfully managed daily operations, overseeing up to 130 delivery associates and scaling daily routes from 5 to 70. My proactive approach to problem-solving and my ability to foster a respectful workplace environment have led to significant improvements in compliance and operational metrics. I thrive in challenging environments and am eager to leverage my expertise in a managerial role that supports departmental duties and drives operational excellence.

Experience

Work history, roles, and key accomplishments

Process Assistant L3

Amazon Fulfillment Center

Jan 2023 - Present (2 years 6 months)

Managed a team of 36+ employees daily, setting priorities to meet deadlines and service commitments while ensuring efficient completion of CPTs. Supervised, coached, and guided employees, fostering a respectful workplace environment and addressing health and safety issues promptly.

Process Optimization Health and Safety Team Leadership

Operations Manager

Mara Logistics Ltd.

Jan 2021 - Present (4 years 6 months)

Managed daily operations, handling up to 125 delivery routes and 130 delivery associates during peak times. Conducted meetings to improve compliance from 40% to 0% and decreased DNR DPMO below 2000. Contributed to company growth by scaling daily routes from 5 to 70 and bolstering trust with Amazon leaders.

Operations Management Performance Metrics Process Improvement Team Leadership Strategic Planning

Fleet Manager

Fasttrack Logistics Ltd.

Jan 2020 - Present (5 years 6 months)

Responsible for all Amazon delivery vehicles, including strategic planning for peak and off-peak seasons to optimize costs. Managed technical and physical maintenance of delivery vehicles to ensure safe last-mile deliveries. Tracked inventory of on-road equipment to reduce unnecessary purchases.

Fleet Management Strategic Planning Inventory Management

Education

Degrees, certifications, and relevant coursework

Seneca College

Diploma, Creative Advertising

Completed a diploma program focusing on creative advertising principles and practices. Gained skills in various aspects of advertising and media.

University of Mumbai

Bachelors, Mass Media

Obtained a Bachelor's degree in Mass Media, covering various aspects of media studies. Developed a foundational understanding of mass communication and its impact.