Dhivya Shyam
@dhivyashyam
Technology-focused Program Manager driving IT portfolio strategy, TBM, and PPM transformations for enterprises.
United StatesWhat I'm looking for
I am a technology-focused Program Manager with 12+ years delivering enterprise IT transformation across Healthcare, TMT, and Financial Services, trusted by Fortune 50 C-suites to translate IT complexity into business value.
At Deloitte I manage $100M+ IT portfolios, accelerated executive decision-making by 30%, reduced IT costs by 15%, and led TBM and PPM implementations using Clarity, Apptio, ServiceNow, and Anaplan.
I combine financial acumen and delivery rigor—building forecasting tools, driving platform adoption, and leading cross-functional teams—to improve operational efficiency, inform investment decisions, and champion DEI initiatives.
Experience
Work history, roles, and key accomplishments
Advise Fortune 50 clients on IT portfolio strategy, PPM transformation, and TBM implementations, managing global teams and accelerating executive decision-making by 30% while reducing IT costs by 15%.
Owned platform operations and roadmap for Clarity CA PPM and Apptio, delivering Bill of IT reporting to executive leadership and automating data feeds to improve pipeline efficiency and cost-model accuracy.
Managed integration, regression, performance, and volume testing for major healthcare payer programs, delivering zero critical go-live failures on a $15M program and reducing Severity 1 defects by 10%.
Education
Degrees, certifications, and relevant coursework
School of Communication and Management Studies
Master of Business Administration, Business Administration
Grade: 3.9/4.0
Completed a Master of Business Administration with a 3.9/4.0 GPA focused on communication and management studies.
Avinashilingam Deemed University
Bachelor of Science, Mathematics
Grade: 3.6/4.0
Completed a Bachelor of Science in Mathematics with a 3.6/4.0 GPA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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