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Dhifaoui Bilel

@dhifaouibilel

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Junior QA Analyst testing web applications, REST APIs, and a Gerrit plugin for code-change dependency prediction.

Canada

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As a freelance Full-Stack Web Developer, I performed functional testing before each delivery, reproduced and fixed bugs, and developed features with React and Node.js.

For my Master’s capstone project at École de technologie supérieure (ÉTS), I built a full-stack Gerrit plugin to predict dependencies between code changes. I validated features iteratively, resolved defects, and worked with REST APIs and MongoDB.

I also tested and validated a football player tracking system for my engineering capstone project. I’m a bilingual French and English software engineering graduate, and I’m comfortable testing user flows in French.

Experience

Work history, roles, and key accomplishments

Customer Service Associate

Shell

Sep 2023 - Nov 2025 (2 years 2 months)

Served a high volume of customers daily in French and English, handled transactions accurately, and resolved customer questions and issues on the spot.

Customer Service Bilingual French English Transaction Handling Problem Solving

Robotics & Programming Trainer

Genius LAB

Jan 2022 - Dec 2022 (11 months)

Delivered technical training in programming, algorithmic logic, and embedded systems. Diagnosed and solved technical problems through debugging, testing, and validation.

Programming Algorithmic Thinking Embedded Systems Debugging Testing Validation

Full-Stack Web Developer

Freelance

Jan 2022 - Dec 2022 (11 months)

Performed functional testing of features before each delivery, identified and fixed bugs, and developed new features with React and Node.js. Built and consumed REST APIs and managed MongoDB data.

React NodeJS REST APIs MongoDB Functional Testing Debugging