dheeraj patel

I’m an Intelligence Analyst with 3+ years monitoring a broad range of open-source, real-time risk events across global social media and news streams for a leading real-time intelligence platform. I analyze potential threats and risks, then disseminate error-free, time-sensitive intelligence reports to enterprise customers using source validation, credibility assessment, and editorial judgment. I also implement operational processes and procedures for source validation, multi-source verification, and geospatial tagging to keep report quality consistent across a broad geographic portfolio.

Across my roles, I’ve built a strong track record of discretion in high-stakes reporting decisions, including auditing business rules for AI-driven data pipelines to reduce false positives and improve signal accuracy. Previously, as a Senior Analyst – Technical Support (Google Play), I investigated policy, payment, and compliance risk cases, managed customer inquiries professionally, verified customer geolocations, and flagged falsified customer profiles. I started with Teleperformance (RBL Bank) as an Associate – Operations, Disputes & Escalations, handling first-level escalations and disputes end-to-end under pressure and earning top performance recognition.