Dharni Gupta

Analyzed customer acquisition and sales workflows, identifying process gaps and recommending CRM-based solutions for lead tracking, follow-ups, and pipeline management. Conducted 100+ outbound calls to FMCG prospects, generated and qualified leads, and scheduled business meetings with the Purchase Manager at ITC Foods.

Led and collaborated with a cross-regional global team to conduct competitive analysis, develop an international market expansion strategy, and deliver actionable strategic recommendations to the client.

Conducted 70+ client meetings with architects and interior designers, managing CRM-based engagement, follow-ups, lead qualification, and stakeholder coordination. Conducted market research and risk assessment, identified 6 process inefficiencies, and recommended technology-driven improvements.

Optimized original digital content aligned with editorial and SEO standards, incorporating targeted keywords, internal/external links, and relevant visuals. Proofread and edited newsletters and articles for grammar, accuracy, consistency, and readability.

Pursued PGDM-IB with a focus on Marketing and BFSI, gaining expertise in international business management.

Completed B.A. (Hons.) in English, developing strong analytical and communication skills.

Completed Senior Secondary (12th) education with a focus on core subjects.

Completed Secondary (10th) education, building a strong academic foundation.