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Dhanishta Khanna

@dhanishtakhanna

Software Development Engineer at PhonePe who cut API latency 30% and built an Azure IVR pipeline handling 2,000+ calls daily.

India

Message

At PhonePe, I cut API latency 30% with Redis caching and Apache Kafka messaging for a platform processing 8,000+ events a day. I also containerized six microservices with Docker and Kubernetes.

I built an Azure Text-to-Speech IVR pipeline handling 2,000+ calls a day and cut agent workload 25%. I owned production on-call for PhonePe’s core payment platform, resolving 40+ incidents and reducing MTTR by 20%.

As a Software Development Engineer Intern at PhonePe, I engineered Java backend services supporting 100,000+ daily user interactions and automated ticket workflows processing 15,000+ tickets a day. Earlier, at AgBe Technologies, I expanded secure Django registration APIs for 500+ enterprise users.

Experience

Work history, roles, and key accomplishments

Current

Software Development Engineer

Current

PhonePe

Jul 2026 - Present (2 months)

Cut API latency by 30% through Redis caching and Apache Kafka messaging for a platform processing 8,000+ events per day. Containerized 6 microservices with Docker and Kubernetes, and owned production on-call for the core payment platform, resolving 40+ incidents and reducing MTTR by 20%.

Java Python Redis Kafka Docker Kubernetes AWS Azure REST APIs Microservices System Design Incident Response CI CD

Software Development Engineer Intern

PhonePe

Jan 2026 - Jun 2026 (5 months)

Engineered Java backend services with Dropwizard, MariaDB, and RabbitMQ, supporting 100,000+ daily user interactions. Automated high-volume ticket workflows with Python, processing 15,000+ tickets per day and cutting manual effort by 45%.

Java Dropwizard MariaDB RabbitMQ Python REST APIs Webhooks LLM Integrations SLA Automation

Python Developer Intern

AgBe Technologies

May 2025 - Jul 2025 (2 months)

Expanded secure user registration APIs in Django with Amazon RDS for 500+ enterprise users. Optimized decoupled microservice communication, cutting API latency by 20%.

Python Django Amazon RDS Microservices API Optimization

Education

Degrees, certifications, and relevant coursework

National Institute of Technology Delhi

Bachelor of Technology, Electronics & Communication Engineering

2022 -

Grade: 7.99/10

Activities and societies: IEEE Conference Co-author (2024); R&D Internship, Massivetronics Pvt. Ltd.

Pursuing a Bachelor of Technology in Electronics & Communication Engineering with a minor in Artificial Intelligence and Machine Learning, maintaining a GPA of 7.99/10.