At Swarovski, I delivered premium customer experiences, handled front-desk operations and sales transactions, and supported store sales targets with personalized product recommendations. I built customer relationships that encouraged repeat visits and brand loyalty.
At Nepa Rudraksha, I provided customer support and product consultations, including guidance on authenticity, usage, and spiritual significance. Most recently, as an MIS Officer & Customer Relationship Officer intern at MV Dugar (Tata Hitachi Authorized Dealer), I prepared reports and dashboards, maintained sales and operational data, and coordinated customer follow-ups.
