Dev Malviya
@devmalviya
I improve customer operations and AI data quality through precise validation.
IndiaWhat I'm looking for
I've handled L2 customer escalations at Flipkart, investigating backend issues, meeting SLAs, and coordinating across teams to resolve customer concerns.
Through freelance AI data collection and linguistic training projects, I've validated Google Maps data, annotated and evaluated text, performed linguistic analysis, and supported quality assurance.
I'm pursuing a Bachelor's degree in Computer Science and building practical skills in Python, SQL, AI, data quality, documentation, and customer support operations.
Experience
Work history, roles, and key accomplishments
Document Verification Executive
Teleperformance
Verified compliance documents while maintaining high accuracy.
AI Data Collection & Linguistic AI Training
Freelance
Google Maps data collection and validation. AI data annotation, text evaluation, linguistic analysis, and quality assurance.
Customer Support Executive (L2)
Flipkart
Managed L2 customer escalations, backend investigations, SLA compliance, and cross-functional coordination.
Education
Degrees, certifications, and relevant coursework
IPS Academy
Bachelor's Degree, Computer Science
Pursuing a Bachelor's degree in Computer Science with a strong interest in AI, software, data quality, and technology.
Jeevan Jyoti School
Completed schooling at Jeevan Jyoti School.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Interested in hiring Dev?
You can contact Dev and 90k+ other talented remote workers on Himalayas.
Message DevGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
