Open to opportunities

Talat Afreen

@talatafreen

Message

Detail-oriented data annotator and content writer focused on high-quality AI training datasets.

India

Message

What I'm looking for

I seek roles where I can apply data annotation and quality control skills, collaborate cross-functionally, and contribute to AI dataset excellence within a supportive team.

I am a detail-oriented professional with 3.5 years of experience in customer service, content writing, and data annotation, specializing in reviewing and labeling text, image, audio, and video datasets to support AI/ML model training. I collaborate with cross-functional teams to develop annotation guidelines, conduct quality checks, and train new annotators to improve efficiency and dataset reliability.

My work has driven measurable improvements such as boosting project efficiency by 20% through guideline development and reducing data errors via rigorous quality control. I am adaptable, deadline-driven, and passionate about AI development, content creation, and maintaining high standards of data quality.

Experience

Work history, roles, and key accomplishments

Current

Data Annotator

Current

Innodata India Pvt Ltd

Nov 2024 - Present (10 months)

Analyzed large datasets and developed annotation guidelines that improved project efficiency by 20% while conducting quality checks to reduce data errors and improve dataset reliability.

Data Annotation Quality Control Annotating Single Review Tool Documentation

Content Writer / Data Annotator

Springbord Systems Pvt Ltd

Apr 2024 - Sep 2024 (5 months)

Annotated text, image, and audio datasets for AI model training and performed quality checks to ensure consistent, high-quality annotations for model structuring.

Data Annotation Content Writing Quality Assurance Annotating

Customer Service Representative

Selsom Technologies Pvt Ltd

Mar 2023 - Aug 2023 (5 months)

Managed customer inquiries and resolved issues while maintaining accurate interaction records and contributing to team performance and customer loyalty.

Customer Service Conflict Resolution CRM Communication Record keeping Teamwork Customer Retention

Customer Service Associate

Teleperformance

Jul 2021 - Feb 2023 (1 year 7 months)

Resolved customer concerns promptly, maintained customer databases, and trained 25 new employees in customer service best practices to improve team capability.