Sagar Kumar Yadav

I am a motivated and teamwork-oriented Data Annotator with significant experience in voice bot testing, call analysis, intent tagging, and transcription. My professional journey has been marked by a demonstrated history of effectively handling customer issues through email and voice channels for major MNCs such as Tech Mahindra and TCS.

Currently, I serve as a Senior Data Annotator at Skit.ai, where I not only lead my team but also tag and annotate conversation data to provide valuable insights for our machine learning team. My role involves monitoring and analyzing the performance of conversation voice bots and ensuring high-quality outputs for clients like Axis Bank and ICICI Bank. I am passionate about leveraging my skills in data labeling and voice bot testing to enhance customer experiences.

With a Bachelor of Arts from Calcutta University and certifications in MS Excel, I am well-equipped to tackle complex data challenges. I am fluent in English, Hindi, Bengali, and Bhojpuri, which allows me to engage with diverse customer bases effectively. I am eager to continue growing in my career and contribute to innovative projects that push the boundaries of technology.