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DEVIN WILSON

@devinwilson

Logistics and operations professional with 10+ years across DoorDash delivery and inventory operations, including a 20% accuracy and speed improvement.

United States

Message

What I'm looking for

I’m seeking mid-level opportunities in operations management, logistics coordination, customer experience, or digital media where I can contribute with independent initiative and technical proficiency.

At DoorDash, I completed over 3,000 last-mile deliveries with a 98%+ customer satisfaction rating. I used Google Maps and Waze to reduce delivery times by 15% while lowering fuel costs.

At Dillard’s, Inc., I streamlined merchandise receiving and staging to improve operational accuracy and speed by 20%. I also monitored surveillance footage as a Camera Operator (Loss Prevention), helping reduce internal shrinkage by 15%.

On YouTube (WWE Throwback Wilson), I manage end-to-end content production, including video editing, thumbnail design, SEO optimization, and audience analytics. I’m seeking a mid-level opportunity in operations management, logistics coordination, customer experience, or digital media.

Experience

Work history, roles, and key accomplishments

Current

Content Creator & Channel Manager

Current

YouTube (WWE Throwback Wilson)

Jan 2020 - Present (6 years 10 months)

Independently manage end-to-end content production including video editing, thumbnail design, SEO optimization, and audience analytics to grow channel visibility and engagement.

Video Editing SEO Audience Analytics Content Strategy Project Management

Current

Delivery Driver

Current

DoorDash

Jan 2017 - Present (9 years 10 months)

Executed over 3,000 last-mile deliveries with a 98%+ customer satisfaction rating. Utilized route optimization software to reduce delivery times by 15% and lower fuel costs.

Route Optimization Customer Service Time Management Google Maps Waze

Camera Operator (Loss Prevention)

Dillard's, Inc.

Jan 2021 - Dec 2024 (3 years 11 months)

Monitored live and recorded surveillance footage to detect theft and safety hazards, reducing internal shrinkage by 15%. Collaborated with management and law enforcement on investigations.

Surveillance Loss Prevention Incident Reporting Risk Mitigation

Dock Associate

Dillard's, Inc.

Jan 2013 - Dec 2021 (8 years 11 months)

Managed high-volume merchandise flow, streamlining receiving and staging to improve operational accuracy and speed by 20%. Directed inventory control processes for thousands of SKUs.

Inventory Management Logistics Process Improvement team training

Package Handler

FedEx Ground PH

Jan 2014 - Dec 2019 (5 years 11 months)

Processed and sorted 500+ packages per shift with 99.9% accuracy. Supported logistics operations by loading and unloading freight, contributing to a 10% improvement in dock turnaround time.

Package handling Logistics Safety Procedures Efficiency

Customer Service Representative

FunFlatables

Dec 2011 - Sep 2012 (9 months)

Resolved customer concerns via phone and email with a 90%+ first-contact resolution rate. Handled order processing, billing, and returns with full documentation.

Customer Service Order Processing Billing Communication Skills

Circulation Shelver

Bloomingdale Public Library

Sep 2008 - Dec 2011 (3 years 3 months)

Cataloged and organized media collections to ensure public accessibility. Provided direct patron assistance and promoted community resource engagement.

Cataloging Organization Customer Service