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AJ Berg

@ajberg

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I optimize warehouse operations, inventory accuracy, and customer-focused logistics workflows.

United States

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What I'm looking for

I'm seeking a Human Resources, logistics, or operations leadership role where I can apply my HR knowledge, warehouse experience, and entrepreneurial drive to improve efficiency and support organizational success.

At Quintessence Publishing Co., I support daily warehouse operations across inbound, outbound, inventory control, shipping, receiving, picking, and packing. I maintain inventory accuracy through cycle counts, recordkeeping, and reconciliation while meeting customer deadlines.

I operate forklifts, pallet jacks, and warehouse equipment with a 100% safety record, helping maintain an organized, safe, and productive environment.

Alongside my operations work, I run a freelance music production business managing customer communication, licensing, payment processing, and order fulfillment. I've generated more than 5 million digital streams and $30,000 in sales and streaming revenue.

My background also includes customer service, shipping solutions, inventory management, and HR support using Paylocity and Microsoft Excel. I'm looking to bring my HR knowledge, logistics experience, and operational focus to a leadership-oriented role.

Experience

Work history, roles, and key accomplishments

Current

Assistant Warehouse Manager

Current

Quintessence Publishing Co.

Jan 2022 - Present (4 years 8 months)

Support daily warehouse operations, ensuring efficient inbound, outbound, and inventory control processes. Maintain exceptional inventory accuracy through cycle counts, recordkeeping, and reconciliation.

Inventory Management Warehouse operations Forklift operation Order Fulfilment Shipping Receiving Picking Packing Safety

Current

Freelance Music Producer

Current

Self Employed

Feb 2020 - Present (6 years 7 months)

Manage all aspects of a digital music business, including customer communication, licensing, payment processing, and order fulfillment. Generated 5 million+ streams and $30,000+ in sales and streaming revenue.

Client Communication Licensing Payment Processing Order Fulfilment Social Media Customer Relationship Management

Sales Associate

The UPS Store

Aug 2020 - Jan 2022 (1 year 5 months)

Delivered exceptional customer service by identifying customer needs and recommending tailored shipping, packaging, and business solutions. Managed inventory levels for more than 75 products and processed domestic and international shipments.

Customer Service Inventory Management Shipping Packaging Problem Solving Communication Skills

Human Resources Intern

Schmolz + Bickenbach USA Inc.

Feb 2020 - Jul 2020 (5 months)

Maintained confidential employee records and uploaded personnel documentation into the Paylocity HRIS. Assisted with planning and coordination of a company-wide employee health and wellness initiative.

HRIS Paylocity Excel Data Management Confidentiality HR Operations

Customer Service Manager

ASI Security

Jun 2011 - Jan 2020 (8 years 7 months)

Provided exceptional customer service while ensuring a safe and secure environment during public events. Assisted with cash management activities and responded professionally to customer concerns.

Customer Service Cash Management Problem Solving Team Coordination Security