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devansh kaushik

@devanshkaushik1

Supply chain project manager at NorthLadder who launched a refurbishment model generating AED 150,000+ in incremental margin.

India

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At NorthLadder Trading LLC, I managed project delivery for UK and Australia market entry programmes and launched an in-house refurbishment model that generated AED 150,000+ in incremental margin.

I built a unified customer acceptance system across 8+ geographies, improving response time by 50% and resolution time by 40%. I also managed strategic B2B relationships with global telcos and OEMs, coordinating service delivery and account performance across geographies.

At NorthLadder, I delivered marketplace revenue across Amazon UAE and KSA, Noon UAE and Cartlow, and managed monthly UAE inventory of premium consumer electronics. For a B2B fulfilment contract with E& (Etisalat), I managed operations for 1,405 renewed iPhones and designed Excel-based fulfilment dashboards.

As a Summer Intern at NorthLadder, I built an automated stock-take system that cut stock-taking time from six hours to two hours per cycle. I also deployed an automated WhatsApp chatbot and implemented anti-fraud logistics protocols.

Experience

Work history, roles, and key accomplishments

B2B Fulfilment Operations — E& (Etisalat)

NorthLadder

May 2026 - Aug 2026 (3 months)

Managed a AED 1.77M B2B fulfilment contract with E& (Etisalat) for 1,405 renewed iPhones across 87 SKUs, overseeing end-to-end operations. Designed Excel-based fulfilment dashboards and packed device framework aligned with E& grading criteria, ensuring zero mispack incidents.

Order Fulfilment Excel Dashboard Inventory Visibility Evaluation Criteria

Manager — Supply Chain Projects

NorthLadder Trading LLC

Apr 2025 - Aug 2026 (1 year 4 months)

Managed end-to-end project delivery for UK and Australia market entry, including workforce planning and cross-functional execution. Designed an in-house refurbishment model generating AED 150,000+ in incremental margin and built a unified customer acceptance system across 8+ geographies.

Project Management Workforce Planning Refurbishment Grading Stakeholder Management Service Delivery Data Analysis Tableau Excel Ecommerce Inventory Management

Summer Intern — Process Optimization & Sustainability

NorthLadder Trading LLC

Jun 2024 - Jul 2024 (1 month)

Built an automated stock-take system using Advanced Excel that reduced stock-taking time from 6 hours to 2 hours per cycle, saving 100+ man-hours monthly. Deployed an automated WhatsApp chatbot for customer engagement and implemented anti-fraud logistics protocols reducing supply chain fraud by 70%.

Excel Process Optimization Automation WhatsApp Business Chatbots Anti Fraud Procedures

Education

Degrees, certifications, and relevant coursework

IMT Ghaziabad

PGDM, International Trade & Logistics

2023 - 2025

Pursued PGDM in International Trade & Logistics, covering global trade regulation, lean and quality management, sustainable supply chain, and strategic procurement.