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Sangita DasSD
Open to opportunities

Sangita Das

@sangitadas

Project delivery and service delivery leader improving timelines through cross-functional coordination.

India
Message

What I'm looking for

I’m open to remote international opportunities where I can lead end-to-end service delivery and project execution. I want a role that values cross-functional collaboration, proactive stakeholder communication, and continuous process improvement.

I’m a Project Management professional with 11 years of overall experience, including 4+ years delivering cross-functional projects across telecommunications, ecommerce, and manufacturing/supply chain operations. I currently manage end-to-end Project delivery by coordinating customers, suppliers, engineering teams, and third-party partners.

In my current role as a Deputy Manager, Service Delivery, I manage Dedicated Internet Access (DIA) projects from order validation to service activation. I coordinate across customers, suppliers, sales, engineering teams, and field engineers, while owning schedules, dependencies, risks, escalations, and delivery governance.

I focus on proactive stakeholder communication and strong delivery hygiene—preparing project documentation, delivery trackers, and customer handover documentation. I’ve also reduced delivery timelines by ~2 weeks through process improvements and received a Best Performer Award for delivering complex enterprise customer projects.

Before VOIS, I led inventory and warehouse operations at Flipkart and MG Motor, including launching a new fulfilment centre through cross-functional coordination and driving SLA compliance with 250+ associates. Earlier, at Gabriel India, I managed SAP-based material planning and supplier coordination, supporting new product introduction and process improvement initiatives, aligned with my certifications in Agile Project Management, Scrum, PRINCE2, and ITIL.

Experience

Work history, roles, and key accomplishments

VV
Current

Deputy Manager, Service Delivery

Vodafone Intelligent Solutions (Vois)

Oct 2022 - Present (3 years 9 months)

Manage end-to-end Dedicated Internet Access (DIA) project delivery for Vodafone Ireland Business, from order validation through service activation. Coordinate customers, suppliers, engineering teams, and field engineers, and oversee delivery schedules, dependencies, risks, escalations, documentation, and customer handover.

Education

Degrees, certifications, and relevant coursework

IM

IIBM Institute of Business Management

MBA, Operations Management & Business Analysis

Completed an MBA with a focus on Operations Management and Business Analysis at IIBM Institute of Business Management.

II

IIIE

Graduate, Industrial Engineering

Completed a graduate program in Industrial Engineering from IIIE.

MT

Murshidabad Institute of Technology

Diploma, Mechanical Engineering

Completed a Diploma in Mechanical Engineering from Murshidabad Institute of Technology.

Tech stack

Software and tools used professionally

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