Sangita Das
@sangitadas
Project delivery and service delivery leader improving timelines through cross-functional coordination.
What I'm looking for
I’m a Project Management professional with 11 years of overall experience, including 4+ years delivering cross-functional projects across telecommunications, ecommerce, and manufacturing/supply chain operations. I currently manage end-to-end Project delivery by coordinating customers, suppliers, engineering teams, and third-party partners.
In my current role as a Deputy Manager, Service Delivery, I manage Dedicated Internet Access (DIA) projects from order validation to service activation. I coordinate across customers, suppliers, sales, engineering teams, and field engineers, while owning schedules, dependencies, risks, escalations, and delivery governance.
I focus on proactive stakeholder communication and strong delivery hygiene—preparing project documentation, delivery trackers, and customer handover documentation. I’ve also reduced delivery timelines by ~2 weeks through process improvements and received a Best Performer Award for delivering complex enterprise customer projects.
Before VOIS, I led inventory and warehouse operations at Flipkart and MG Motor, including launching a new fulfilment centre through cross-functional coordination and driving SLA compliance with 250+ associates. Earlier, at Gabriel India, I managed SAP-based material planning and supplier coordination, supporting new product introduction and process improvement initiatives, aligned with my certifications in Agile Project Management, Scrum, PRINCE2, and ITIL.
Experience
Work history, roles, and key accomplishments
Deputy Manager, Service Delivery
Vodafone Intelligent Solutions (Vois)
Oct 2022 - Present (3 years 9 months)
Manage end-to-end Dedicated Internet Access (DIA) project delivery for Vodafone Ireland Business, from order validation through service activation. Coordinate customers, suppliers, engineering teams, and field engineers, and oversee delivery schedules, dependencies, risks, escalations, documentation, and customer handover.
Inventory Operations
Flipkart India Pvt. Ltd.
Jun 2021 - Oct 2022 (1 year 4 months)
Supported launch of a new fulfilment centre through cross-functional coordination. Led large-scale inventory operations, ensuring SLA compliance and operational readiness, and improved inventory efficiency using Lean and continuous improvement practices.
Warehouse Operations
Mg Motor India
Jul 2020 - Jun 2021 (11 months)
Coordinated suppliers, logistics partners, and production teams to support warehouse operations. Managed JIT planning and inventory control, handled issue resolution, and supported continuous improvement initiatives.
Supply Chain Operations
Gabriel India Ltd.
Sep 2015 - Jun 2020 (4 years 9 months)
Managed SAP-based material planning and coordinated with suppliers to support production needs. Supported new product introduction and process improvement projects, and ensured inventory accuracy for production support.
Education
Degrees, certifications, and relevant coursework
IIBM Institute of Business Management
MBA, Operations Management & Business Analysis
Completed an MBA with a focus on Operations Management and Business Analysis at IIBM Institute of Business Management.
IIIE
Graduate, Industrial Engineering
Completed a graduate program in Industrial Engineering from IIIE.
Murshidabad Institute of Technology
Diploma, Mechanical Engineering
Completed a Diploma in Mechanical Engineering from Murshidabad Institute of Technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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