Looking for a job

Destini Hedback

@destinihedback

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Detail-oriented candidate eager to launch a career in security technology.

United States

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What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I’m a highly motivated and experienced professional with a strong background in customer service, team leadership, and business operations. Over the years, I’ve worked as a server in fast-paced restaurants like Denny’s and Buffalo Wild Wings, where I honed my multitasking, communication, and conflict resolution skills. I also owned and managed Hedback Locksmith Service LLC, where I led marketing efforts, managed finances, and ensured smooth office operations. As a former district manager and general manager, I’ve supervised teams, handled payroll, optimized workflows, and consistently improved customer satisfaction. I'm passionate about service excellence, operational efficiency, and contributing to team success in any role I take on.

Experience

Work history, roles, and key accomplishments

Current

Substitute Teacher

Current

Bay District Schools

Jan 2025 - Present (7 months)

Managed classroom behavior and maintained a positive learning environment in the absence of the regular teacher. Adapted teaching methods and materials to accommodate diverse learning styles and abilities.

Lesson planning Classroom Management Lesson Planning Student Support Curriculum Delivery Record Keeping

Server

Denny's

Feb 2024 - Jan 2025 (11 months)

Demonstrated exceptional multitasking skills during peak hours, accurately managing many tables. Collaborated with kitchen staff to ensure timely delivery of food orders to customers.

Customer Service Multitasking POS Systems Food Safety Inventory Management POS systems

Office Manager/Business Owner

Hedback Locksmith Service LLC

Oct 2020 - Feb 2024 (3 years 4 months)

Prepared accurate financial reports to provide insights into the company's performance and facilitate decision-making. Oversaw inventory management processes to ensure optimal stock levels and reduce discrepancies.

Financial Reporting Inventory Management Marketing Strategies Office Coordination Customer Service

District Manager

The Herald Bulletin

Feb 2019 - Jul 2022 (3 years 5 months)

Responsible for processing employee's payroll. Delivered newspapers to the home of customers and oversaw a district of 20 independent contractors.

Payroll Processing Delivery Management Contractor Management Logistics Customer Service

Server

Buffalo Wild Wings

Aug 2017 - Sep 2019 (2 years 1 month)

Demonstrated exceptional multitasking skills during peak hours, accurately managing many tables. Collaborated with kitchen staff to ensure timely delivery of food orders to customers

Restaurant General Manager

Subway

Jan 2008 - Jul 2017 (9 years 6 months)

Boosted customer satisfaction by implementing innovative service strategies. Managed entire store operations, ensuring seamless sales, inventory, and personnel management.

Customer Service Team Leadership Operations Management Marketing Financial Management