Destinee Lowe
@destineelowe
I’m a motivated recruiter and customer service professional who strengthens teams through clear communication and accurate documentation.
What I'm looking for
I’m a recruiter and customer service professional with strong communication, public relations, and administrative support skills. I coordinate recruiting efforts, including candidate communication and interview scheduling, while maintaining accurate records of applicants, job assignments, and placements.
In customer-facing and operations roles, I’ve handled front-desk and executive-level administrative tasks, provided proactive outbound calling and account oversight, and supported onboarding with required documentation. I bring a detail-focused, service-driven approach that helps internal teams stay aligned and customers feel heard.
Experience
Work history, roles, and key accomplishments
Outbound Calling & Account Oversight
Hudson Management Services
Jun 2024 - Present (1 year 10 months)
Conducted outbound calls to provide account updates and verify information. Oversaw account activity for accuracy and compliance while resolving customer questions and maintaining detailed interaction documentation.
Recruiter and Customer Service
Crawford & Company
Aug 2021 - Present (4 years 8 months)
Coordinated recruiting support by communicating with candidates and scheduling interviews. Managed applicant records, supported internal teams, and assisted with onboarding documentation.
Administrative Assistant
Columbus Consolidated Government
Sep 2019 - Jul 2021 (1 year 10 months)
Managed front desk and reception responsibilities, greeting citizens and routing information. Supported executive-level administrative tasks and organized meetings to maintain office operations.
Beauty Advisor
Ulta Beauty
Sep 2019 - Jan 2021 (1 year 4 months)
Assisted customers with product selection and delivered customer service focused on individual needs. Handled cashier transactions and performed foundation shade matching to support sales and service goals.
Patient Scheduling Assistant
St. Francis Hospital
Mar 2019 - Sep 2019 (6 months)
Scheduled MRI appointments and managed patient check-out processes. Contacted patients with upcoming appointment details and provided customer service support.
Retail Sales Associate
New York & Company
Aug 2015 - Apr 2017 (1 year 8 months)
Delivered customer service by assisting shoppers with purchases and product needs. Handled cashier duties and helped maintain store presentation.
Media & Community Assistant
Cable TV of East Alabama / The Citizen
Aug 2012 - Apr 2017 (4 years 8 months)
Supported public relations work by attending community meetings and assisting with community events. Reported and submitted articles for publication to help maintain active local media coverage.
Community Partnerships Promoter
Orange Theory Gym
Promoted gym memberships within the community and built partnerships with local businesses. Engaged with diverse groups to increase participation.
Classroom Organization Volunteer
Girls Inc. Corporation
Organized classroom activities and supported student behavior management. Helped promote student development and learning objectives.
Education
Degrees, certifications, and relevant coursework
Troy University
Master of Arts, Strategic Communication
Grade: GPA: 4.0
Earned a Master of Arts in Strategic Communication from Troy University (distance learning), graduating in July 2019.
Columbus State University
Bachelor of Arts, Communication Studies
Grade: GPA: 3.0
Earned a Bachelor of Arts in Communication Studies from Columbus State University, graduating in December 2015.
Availability
Location
Authorized to work in
Job categories
Skills
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