Destinee Hines
@destineehines
Retail manager and sales associate focused on customer loyalty and growth.
What I'm looking for
I’m a motivated Sales Associate and PT Manager who consistently exceeds monthly sales targets and turns service into repeat customers. I’ve been recognized as “Employee of the Month” for my outstanding customer service and positive attitude.
In my PT Manager role at Claire’s, I managed daily store operations, processed transactions, and maintained a clean, welcoming environment. I leveraged product knowledge to exceed monthly sales targets by 15% and increased customer loyalty sign-ups by 20%, while also performing ear piercings with care and professionalism.
I also bring strong coaching experience—training three new hires on store procedures, product knowledge, and customer service techniques to improve overall team performance. In parallel, I’ve supported customers through remote channels, resolving inquiries efficiently to maintain satisfaction.
As a Remote Customer Service Representative for RemoteAgents.net, I delivered high-quality support through clear communication and helpful problem-solving. I’m ready to bring my sales drive, customer-first mindset, and operational experience to a role where I can grow with a team.
Experience
Work history, roles, and key accomplishments
Remote Customer Service Rep
RemoteAgents.net
Nov 2023 - Jun 2024 (7 months)
Provided remote customer support by resolving inquiries efficiently and communicating clearly to address customer needs and concerns. Maintained customer satisfaction through consistently positive, helpful service.
Managed daily store operations, processed transactions, performed ear piercings, and maintained a customer-first environment. Exceeded monthly sales targets by 15%, earned 'Employee of the Month,' and trained three new hires on store procedures and customer service.
Education
Degrees, certifications, and relevant coursework
Chase High School
High school diploma or GED, General Studies
2021 - 2024
Studied General Studies at Chase High School (high school diploma/GED track) from September 2021 to May 2024.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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