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Derek Dibbens

@derekdibbens

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Strategic sales and operations leader driving revenue, retention, and enterprise relationships.

United States

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What I'm looking for

I am seeking senior account or operations roles where I can lead multi-site portfolios, drive revenue growth, optimize operations, and mentor teams within a collaborative, growth-focused organization.

I am a strategic sales and operations leader with 14+ years of experience managing multi-million dollar portfolios, leading large multi-site teams, and delivering measurable improvements in service, cost, and operational outcomes. I have a proven record in direct sales, P&L management, contract negotiation, competitive conversions, and building long-term enterprise relationships across healthcare, industrial, and corporate environments.

I excel at developing strategic account roadmaps, mentoring and enabling teams, and using data-driven business reviews and performance scorecards to optimize profitability and retention. I consistently partner with executive leadership to align service delivery with growth objectives and identify follow-on sales opportunities that strengthen customer partnerships.

Experience

Work history, roles, and key accomplishments

Account Director

SBM Management Services

Jan 2025 - Aug 2025 (7 months)

Directed an $18M portfolio with 200+ employees across custodial, maintenance, waste management, and recycling operations, ensuring profitable P&L performance and driving client retention through data-driven business reviews and conversion strategies.

P&L management Strategic Accounts Contract Negotiation Client Relationship Management Client Business Reviews Sales Strategy

Account Manager

SBM Management Services

Feb 2024 - Jan 2025 (11 months)

Managed a $9M portfolio and 100+ employees across multi-site operations, negotiating service expansions and bundled solutions to grow revenue and improve operational efficiency.

Account Management Contract Negotiation Sales Presentations Trade Spend Optimization Strategic Planning Stakeholder Management

Senior Operations Manager

SBM Management Services

Feb 2023 - Feb 2024 (1 year)

Led planning, budgeting, and vendor relations to ensure contract compliance and streamlined workflows to enhance resource allocation and service delivery across client sites.

Operations Management Budgeting Vendor Management & Compliance Process Improvement Resource Allocation Performance Metrics Workforce Management

National Account Manager

AgTac Services

Aug 2021 - Feb 2023 (1 year 6 months)

Directed a $9M multi-site portfolio and 150+ employees, negotiated rate increases and contract terms, and implemented metrics-driven scorecards that improved satisfaction and retention.

Contract Negotiation Multi Site Management Sales Enablement

Director of Security

AgTac Services

Oct 2018 - Aug 2021 (2 years 10 months)

Led hiring, training, and policy development for multi-site security operations, ensuring compliance with legal and safety standards and reducing operational risk.

Security Management Policy Development Hiring & Compliance Incident Response

Operations & Client Leader

AlliedBarton Security Services

Jan 2011 - Jan 2018 (7 years)

Held leadership roles overseeing operations, client relationships, scheduling, compliance, and financial oversight for teams of 150+ employees across multiple sites.

Operations Leadership Client Relationship Management Scheduling & Compliance Service Delivery

Professional Baseball Player

San Francisco Giants

Jan 2009 - Jan 2011 (2 years)

Played professional baseball at the major league organization level from 2009 to 2011, demonstrating teamwork, discipline, and high-performance under pressure.

Teamwork Disciplining Performance Under Pressure Coaching Receptiveness Professional Athletics Time Management