Dennis KibueDK
Open to opportunities

Dennis Kibue

@denniskibue

Dedicated specialist with over 5 years of experience in data management.

Kenya
Message

What I'm looking for

I am looking for a role that challenges my skills and offers opportunities for professional growth in a collaborative environment.

I am a dedicated and highly experienced specialist with over five years of service, excelling in transcribing real-time incident data and overseeing diverse teams. My relentless passion for delivering exceptional results drives me to thrive as a team player, equipped with robust organizational and interpersonal skills. With a diploma in Tourism and Business Management, along with certifications in online freelancing and artificial intelligence, I possess a strong foundation of knowledge and adaptability.

Throughout my career, I have demonstrated my ability to multitask and communicate effectively while making sound decisions. My experience includes transcribing detailed reports for fire restoration professionals, leading quality assessment initiatives, and annotating images for object detection projects. I am committed to continuous professional growth and eagerly embrace new challenges, always striving for excellence in every task I undertake.

Experience

Work history, roles, and key accomplishments

FN

Transcriber

Fire Notification

May 2024 - Present (1 year 3 months)

Transcribed real-time incident data into detailed reports for fire restoration and insurance professionals. Collaborated with dispatchers to ensure accurate documentation of fire, smoke, water, and structural damage incidents.

SK

Senior Team Captain

Samasource Kenya

Jan 2022 - Present (3 years 7 months)

Spearheaded a comprehensive quality assessment initiative, analyzing QA data and pinpointing root causes of performance gaps. Efficiently oversaw a diverse team of over 20 on-site and remote associates, demonstrating strong leadership and management skills.

SK

Quality Reviewer

Samasource Kenya

Mar 2020 - Present (5 years 5 months)

Wrote comprehensive daily reports to ensure accountability and consistently high-quality standards for all projects. Oversaw front-end and back-end development activities, identifying process improvements that boosted productivity by 15%.

SA

Content/Chat Moderator

Samasource

Mar 2020 - Present (5 years 5 months)

Addressed user inquiries and resolved issues promptly and professionally, achieving high customer satisfaction ratings. Orchestrated seamless content and chat moderation services for Facebook and Instagram platforms.

Education

Degrees, certifications, and relevant coursework

NB

Nairobi Institute of Business

Diploma, Tourism and Business Management

2016 - 2019

Completed a comprehensive diploma program focusing on Tourism and Business Management. Gained foundational knowledge in business principles and tourism industry operations.

SS

Sama School

Certificate, General Studies

2018 - 2019

Obtained a certificate from Sama School, enhancing skills relevant to the digital and freelancing industry. Focused on practical applications and industry best practices.

AP

Ajira Digital Training Program

Certificate, Online Freelancing

2018 - 2018

Completed a certificate program in online freelancing through the Ajira Digital Training Program. Developed skills necessary for successful online work and digital entrepreneurship.

MS

Mutuini High School

Certificate of Secondary Education, Secondary Education

2012 - 2015

Achieved a Certificate of Secondary Education, demonstrating proficiency across various subjects. Developed a strong academic foundation for further studies.

Tech stack

Software and tools used professionally

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