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Phoebe Omondi

@phoebeomondi

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Project management professional specializing in content moderation and data annotation.

Kenya

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What I'm looking for

I am seeking a role where I can lead people and projects, use data-driven improvements, work in collaborative, impact-focused teams, and continue developing expertise in moderation, QA, and data annotation.

I am an innovative, impact-driven project management professional with hands-on experience coordinating engineering projects and leading content moderation teams. I bring a track record of transforming ideas into actionable strategies that deliver measurable results.

I am bilingual in Swahili and English, and I have developed strong expertise in transcription, translation, linguistic data annotation, and cultural adaptation for AI/ML projects. I consistently ensure high-quality outputs by applying linguistic QA and attention to dialectal nuance.

As a team leader I supervised and coached moderators, used data analytics to monitor performance, and implemented workflow optimizations that improved speed and accuracy. I have also supported project planning, budgeting, and field inspections in engineering contexts, demonstrating adaptability across technical and digital roles.

I value collaboration, continuous learning, and people-centric leadership, and I am committed to driving process improvements and delivering projects that create long-term impact.

Experience

Work history, roles, and key accomplishments

Team Leader, Content Moderator

IsonXperience

Dec 2024 - Aug 2025 (8 months)

Supervised a team of 15 moderators, implemented process optimizations that increased moderation speed and accuracy, and delivered training and performance reports to stakeholders to improve compliance and throughput.

Content Moderation Team Leadership Training Delivery Workflow Optimization Data Analytics Compliance Escalation Management

Swahili Transcriber

Telus International

Oct 2024 - Feb 2025 (4 months)

Performed high-accuracy Swahili transcription and translation for AI/ML datasets, applying linguistic QA to ensure dataset integrity and meeting project deadlines.

Transcription Swahili Translation Data Annotation Quality Assurance Time Management

Labeller Associate, Quality Checker

Digital Divide Data

Mar 2024 - Dec 2024 (9 months)

Accurately labelled and annotated data per client guidelines and performed quality checks to ensure annotation accuracy while maintaining documentation and integrating feedback to improve outputs.

Data Annotation Quality Assurance Annotating Documentation Time Management Collaboration QA Processes

Swahili Transcriber & Translator

B&A Global

May 2024 - Aug 2024 (3 months)

Transcribed and translated Swahili audio to text with contextual accuracy and delivered culturally relevant outputs for language accessibility projects.

Transcription Translation Swahili Cultural Adaptation Quality Assurance Time Management Localization

Project Assistant

CPG Engineering Solutions

Aug 2022 - Mar 2024 (1 year 7 months)

Coordinated engineering project activities, maintained project documentation and schedules, supported site inspections and budget monitoring to ensure timely delivery and issue resolution.

Project Coordination Documentation Scheduling Resource Allocation Reporting