Open to opportunities

Dennis Baridoo

@dennisbaridoo

Message

I resolve high-volume customer inquiries across phone, chat, email, and social channels while meeting sales targets.

Nigeria

Message

What I'm looking for

I'm looking for a customer support or virtual assistant role where I can resolve high-volume inquiries, de-escalate issues, support customers across multiple channels, and contribute to service and sales goals.

I resolve high-volume customer inquiries across phone, chat, email, and social media support, maintaining seamless service in fast-paced environments.

I've de-escalated high-pressure conflicts, positioned products persuasively to meet sales targets, and handled sensitive payment and account updates securely.

I document interactions in CRM and call tracking systems, collaborate on complex escalations, and work efficiently in Windows-based environments.

Experience

Work history, roles, and key accomplishments

Customer Support Specialist / Virtual Assistant

Previous Roles (Unspecified)

Resolved high-volume inquiries via phone, chat, and email support while de-escalating conflicts and meeting sales targets. Tracked interactions in CRM tools and managed sensitive data in a Windows environment.